Store imports
Bring storefront orders into the shipping queue with product and address data intact.
Features
Manage your growing shipping business all in one platform.
Rate shop, buy labels, track exceptions, and give AI agents the same shipping context your operators use every day.
Simple and reliable
Built for entrepreneurs, operators, and growing fulfillment teams.
Start with the three actions every shipping desk needs: compare, create, and track.
Compare UPS and USPS rates
Rate shop by service, package preset, ship date, delivery promise, and label cost before the operator commits.
Create labels fast
Create one label, bulk upload a spreadsheet, or process imported store orders with saved parcel rules.
Track every shipment
Keep status, events, exceptions, and customer notifications attached to the original order record.
Integrations
Connect your selling channels and spreadsheets.
Import sales from storefronts, marketplaces, CSV uploads, and fulfillment tools. Operators can buy labels from the queue instead of rebuilding shipments by hand.
Marketplace orders
Collect seller-channel orders and compare services before labels are bought.
CSV uploads
Drop spreadsheets into a mapped import flow for batch label creation.
Fulfillment desks
Keep operators, parcel presets, and print tasks working from the same queue.
Return portals
Create return labels and route parcel events back to customer service.
Carrier accounts
Use connected carrier credentials, service rules, and billing controls.
Customer emails
Send tracking, exception, and delivery updates from shipment records.
MCP agents
Expose rates, labels, tracking, and exceptions to AI clients through MCP.
All features
A small parcel desk that feels native to Item.
Everything is designed around repeat operation: fewer clicks, stable data, and clear exception handling.
Automatic address completion
Validate addresses as operators type and reuse trusted destinations from prior shipments.
Batch shipping
Buy identical or mixed parcel labels from store imports and spreadsheet uploads.
Printer friendly
Use desktop printers, thermal printers, packing slip formats, and label reprint controls.
International forms
Collect customs details and choose affordable international service levels.
Tracking emails
Send branded tracking notifications with the order and parcel status already filled in.
Carrier pickups
Plan handoff windows and keep drop-off or pickup tasks visible to the team.
Shipment reporting
Review spend, service level mix, label refunds, and exceptions across the store.
Returns desk
Create return labels, receive parcel events, and route restock decisions back to operations.
Account controls
Keep label buying, refunds, carrier accounts, and agent access controlled by role.
Rate clarity
Savings are visible before purchase.
Operators see the tradeoff between retail reference price, ship.item.com label cost, service class, and promise date before the label is printed.
ParcelServiceRetailItemSave
Small apparel boxGround$12.94$8.3136%
Home goods parcelPriority$18.22$11.7435%
Accessory mailerEconomy$7.18$4.9231%
Two-day parcelExpress$29.48$21.1028%