Ground economy
Delivery in 2-5 days
Retail$12.94
ship.item.com$8.31
Ship smarter.Spend Less
Compare rates, buy labels, track packages and manage returnsfrom one item workspace.
See featuresBuilt for stores that need labels now
Marketplace sellersShopify storesSubscription boxes3PL desksReturns teams
Rate desk
Compare carriers before the label is bought.
The homepage model borrows the clarity of rate-first shipping tools, then brings it into Item's operational language: fewer screens, cleaner decisions, and every shipment tied back to the order.
Save $4.63
Priority parcel
Delivery in 1-3 days
Retail$18.22
ship.item.com$11.74
Two-day air
Delivery in 2 days
Retail$29.48
ship.item.com$21.10
Item vocabulary
Shipping belongs inside the operating system.
No novelty theme, no separate portal. ship.item.com treats labels like inventory, orders, returns, and customer promises: operational data that should be searchable and agent-ready.
Order-native shipping
Every label starts from an order, customer, store import, or spreadsheet row instead of a separate portal.
Carrier decisions
UPS and USPS rates, delivery promises, package presets, and insurance sit in one operating view.
Saved package presets
Repeat parcel rules live next to products and orders so teams do not rebuild shipments by hand.
Returns connected
Return labels and parcel events flow back to restock decisions and customer support context.
Private controls
Label buying, refunds, carrier accounts, and agent access stay governed by Item roles.
Print-ready workflow
Desktop, thermal, batch, and reprint controls support the pack station without switching tools.
How it works
Create labels fast without slowing orders.
Ship one parcel from a customer lookup or batch hundreds from your store imports. The workflow stays plain, fast, and tied to operations.
Import orders. Bring in store orders, upload a spreadsheet, or create a one-off shipment from the desk.
Compare ratesBest
Ground economy
2-5 days
$8.31
$12.94
Priority parcel
1-3 days
$11.74
$18.22
Two-day air
2 days
$21.10
$29.48
Compare rates. See service levels, delivery promises, insurance, and label cost before you buy.
Print labels. Print with desktop or thermal printers, batch labels, and hand tracking back to the store.
Support that knows fulfillment
When shipments get weird,context stays ready.
Support can see the order, parcel, rate choice, label state, and tracking events together, so teams can solve exceptions without the back-and-forth.
Shipment contextLive
OrderSO-18429
Parcel2 lb saved box
LabelPurchased
TrackingCarrier scan pending
Carrier trailSynced
See the whole shipment. Support can read the order, parcel, rate choice, label state, and tracking events from one place.
Exception thread
Store
Why did this order split into two parcels?
ship.item.com
The second SKU exceeded the saved box preset. Ground still keeps the promise date.
Resolve the exception. Teams can explain split parcels, delayed scans, refunds, returns, and reprints without chasing tabs.
Customer updateSent
Tracking email
Return decision
Restock note
Timeline synced
Close the loop. Customer updates, tracking emails, and return decisions stay attached to the original order record.
Start buying labels from the same place you manage orders.
ship.item.com is the subdomain for small parcel workflows: labels, rates, tracking, returns, and agent automation.
Fulfillment desk3 labels ready
Label Queue
Order
Package
Carrier
Ready (24)Purchased (18)In transit (42)
OrderServiceLabelCarrier
SO-18429GroundPurchasedUPS
SO-18430PriorityReadyUSPS
SO-18431ReturnIssuedGround
SO-18432ExpressQueuedUPS